Privacy Policy
Le Mobilier Élégant is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our online platform or use our services.
Data Controller
Le Mobilier Élégant is the data controller responsible for processing your personal data collected through our site and services.
Information We Collect
We may collect personal information from you in various ways when you interact with our site or services. This includes:
- Information You Provide Directly: When you contact us, request a consultation, place an order for bespoke furniture, or use our upholstery and restoration services, you may provide us with personal information such as your name, contact details (excluding electronic forms like email and phone in this policy), and information about your design preferences or project requirements.
- Information Collected Automatically: When you visit our site, we may automatically collect certain information about your device and usage of our platform. This information may include your IP address, browser type, operating system, referral source, pages viewed, and the time and date of your visit. This data helps us understand how our visitors use the site and improve our services.
Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Performance of a Contract: Processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract, such as processing your order for custom furniture or providing restoration services.
- Legitimate Interests: Processing is necessary for our legitimate interests, provided these do not override your fundamental rights and freedoms. This includes improving our site and services, managing our business operations, and communicating with you about our services.
- Compliance with a Legal Obligation: Processing is necessary for compliance with a legal obligation to which we are subject.
- Consent: Where required by law, we may rely on your consent to process specific types of personal data.
How We Use Your Information
We use the information we collect for various purposes related to providing our furniture design, manufacturing, and related services:
- To provide, operate, and maintain our site and services.
- To communicate with you regarding your inquiries, consultations, quotes, and orders.
- To manage and process your requests for custom furniture, upholstery, or restoration.
- To improve, personalize, and expand our site and services.
- To understand and analyze how you use our site.
- To detect and prevent fraud and other illegal activities.
- To comply with legal obligations.
Sharing Your Information
We may share your information with third parties in certain circumstances:
- Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf, such as material suppliers, delivery services, or IT service providers. These third parties are bound by contractual obligations to keep your personal data confidential and use it only for the purposes for which we disclose it to them.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
- Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
We do not sell, rent, or lease your personal information to third parties.
Data Retention
We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, or for as long as we are legally required to do so.
Your Data Protection Rights
Under applicable data protection laws, including the General Data Protection Regulation (GDPR), you have certain rights regarding your personal data:
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. To exercise any of these rights, please contact us using the physical address provided below.
Cookies and Tracking Technologies
Our site may use cookies and similar tracking technologies to enhance your experience, analyze site usage, and improve our services. You can typically manage your cookie preferences through your browser settings.
Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have questions or comments about this Privacy Policy, or wish to exercise your data protection rights, please contact us in writing at our physical address:
Le Mobilier Élégant14 Rue de la République,
69002 Lyon,
France